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Home Care Packages

The Home Care Packages program is designed to enable older people with more complex needs to continue to live in their own home by providing support and care services tailored to their individual needs. There are four levels of package available, ranging from level 1 for basic care needs, up to level 4 for the highest care needs. You can read more about the Government funding at

Home care packages

Your approval will outline what funding you’re approved to receive. This will depend on your home care package level:

Level 1 is for people with basic care needs, such as help around the home.

Level 2 is for people with low-level care needs, which can include help around the home, grocery shopping, social outings or visits, home podiatry or gardening assistance.

Level 3 is for people with intermediate care needs, which can include all of the above plus services such as personal care, meal preparation, and help with medication.

Level 4 is for people who need high-level support, such as personal or nursing care once or twice daily. If you’re approved, you’ll join the national queue or waitlist.

When this happens, My Aged Care will write to you with your unique referral code. You’ll then have 56 days to choose your aged care service provider and enter a Home Care Agreement.